John Lewis Customer Services – 0843 487 1845
John Lewis is a company that has a chain of stores through the United Kingdom. The chain is part of the John Lewis Partnership. The very first John Lewis department store was opened way back in 1864. There are currently 43 stores trading within the United Kingdom which operate under the motto of ‘Never Knowingly Undersold’, which dates back to 1925.
John Lewis’ largest store outside of London is located in Cardiff. The company has ten recently opened ‘At Home’ stores and a unique ‘flexible format’ store situated in Exeter.
John Lewis Oxford Street branch was awarded with a Royal Warrant by Her Majesty the Queen in January 2008, meaning the store was a supplier of haberdashery and household stock
John Lewis Customer Service Details
The company prides itself on fantastic and loyal customer service and has a robust customer services, thus dealing with customer queries efficiently. John Lewis customer services contact number is: 01698 545454. The customer services contact number will put the customer in direct contact with expert customer service operatives at the company, who can handle queries and questions effectively.
John Lewis customer services has often been described as ‘heroic’ by outside agencies writing reviews. On the Customer Contact Association’s website, it notes that in 2014 John Lewis was awarded Multi-Channel Retailer of the Year and Best Online Department Store. John Lewis pride and value high quality customer service, therefore understanding and acknowledging the loyal customer service cannot simply be bought.
According to manager director David Dickens, John Lewis’ customer service is centred on a service of success, training and process.
One particular review by a customer on www.trustpilot.co.uk cites John Lewis as an informative and ‘like no other’ with regards to its customer service. This displays the company’s trustworthiness and loyalty towards the consumer.
Other Contact Information
John Lewis contact number is: 0845 604 9049. This number can be found directly through a Google search or by visiting the John Lewis website. There is also a telephone number (John Lewis phone number) which will connect you directly to the John Lewis Partnership offices: 0843 487 1845.
John Lewis can also be contacted via e-mail on their website or by snail mail: John Lewis Partnership, Carlisle Place, London SW1P 1BX